IT Product & Services
OpsCentral Messaging allows businesses to have multiple engagements with their customers simultaneously, via their preferred Messaging app platforms, including WhatsApp, Facebook Messenger, Line and WeChat.
OpsCentral Voice is a virtual ‘hub’ that captures customer conversations, analyses them and generates comprehensive reports. It provides insightful data analytics that helps improve service and optimizes resources.
OpsCentral Email is a multi-feature email management system that supports multiple campaigns, channels inbound emails based on subject, departments, skill-set level of staff, email content and keywords.
OpsCentral SMS is a two-way SMS platform. It not only allows you to broadcast SMS to your target audience, but also empowers your audience to respond to you instantly for a variety of campaigns.